Real-timeCommunications
FIDUMTEC OFFERS RELIABLE TECHNOLOGY SOLUTIONS TO OUR CUSTOMERS SO THEY CAN PROVIDE NEW COMMUNICATION ALTERNATIVES TO THEIR FINAL CLIENTS.
Since 2015, Fidumtec has been at the edge of the search and development of flexible architectures, extending the experience of voice communications to different technologies and devices in Latin America.
Our company have professional presence in Argentina, Chile, Brazil, Colombia, Ecuador, Guatemala, Mexico and the Dominican Republic.
Vertical communication in real time occupies a privileged place within our portfolio, as it provides operators with differential tools for the end user. Among them, VoWiFi and WebRTC technologies can be highlighted.
Through these technologies, operators can provide their end users, communications across multiple devices, in multiple formats: audio, video and chat and in different access networks, WIFI, LTE.
FIDUMTEC HAS THE OBJECTIVE TO ENRICH AND IMPROVE THE END USER EXPERIENCE OF THE INCREASING AUDIO AND VIDEO QUALITY AS COMPETITIVE ALTERNATIVES TO THE CURRENT OTT SOLUTIONS.
How to improve the user experience with VoWiFi?
VoWiFi allows the operator to solve indoor / outdoor coverage problems, optimize customers call costs while in roaming using existing WiFi networks, enable the end user to make / receive transparently to access calls.
Our solutions comply with the technical specifications of the GSMA IR.92 and IR.51
What benefits can WebRTC offer to my company?
. Allows incorporation of "Real Time Communications" in any application or corporate portal available. Providing a new way of contact between the company and its potential and / or existing customers.
. Improves the experience by incorporating multiple functionalities: Audio and Video, Live Chat, File Transfer, Screen Sharing.
. Reduces conflict resolution time and enables a new service sales channel.
